Libraries Say I-W-D Kiosk Software No Good
NEWTON, Iowa (AP) _ The Newton Public Library is pulling the plug on a computer
kiosk that was installed after the state closed more than 50 unemployment
offices two years ago.
Newton Public Library Director Sue Padilla told Des Moines station KCCI
that the Iowa Workforce Development kiosk doesn’t work.
Padilla says the software is ineffective and there was no training or even a
manual provided. She also says other librarians she’s talked to say they have
the same problems with the kiosks.
Iowa Workforce Development spokeswoman Kerry Koonce disputes that the software
is ineffective, saying 75 percent of the state unemployment claims are already
The department says more libraries are still signing up to be access points.
There are 965 kiosks set up around the state.